Projects/Pulse/Pulse — Communications

Pulse — Communications

Unified communications warehouse aggregating Gmail, Zendesk, and Monday.com into BigQuery.

Active
v1.0.0github/devadmin-nkp/pulse-communicationsUpdated 2026-02-25
Communications Dashboard
✓Communications Dashboard

3,165+ emails classified by client domain and thread — portfolio-level view with churn risk flags, sentiment distribution, and top-flagged accounts.

Thread View
✓Thread View

Per-account email thread history with AI sentiment scoring, churn risk level, and response timeline across all inboxes.

Contacts
✓Contacts

Contact rule engine (Include / Exclude / For_Review) managing which senders count toward client communications — deduplication and domain mapping.

AI Classification Pipeline
✓AI Classification Pipeline

GPT-4o-mini labels, urgency scoring, and entity extraction per message — labels applied: negative sentiment, churn risk, positive win, neutral.

Architecture▸ show
Node.jsTypeScriptBigQueryGmail APIZendesk API