Pulse — Email
Automated daily and weekly client communication digest emails with GPT-4o-mini sentiment analysis.
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Daily Digest — Midnight Send
Previous day's client communications summarized and delivered daily — executive summary, priority items (negative sentiment + churn risk), positive wins, and high-activity client table.
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Weekly Rollup — Monday 7AM
7-day Sun–Sat rollup with daily breakdown, priority and positive items, and AI-generated insights for the weekly team review.
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AI Sentiment & Churn Risk
GPT-4o-mini classifies each communication thread — surfaces negative sentiment and high churn risk accounts at the top of every digest.
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Multi-Inbox Monitoring
Gmail API across multiple accounts with contact rule engine (Include/Exclude/For_Review) — deduplication via Download History sheets.
Architecture▸ show
Google Apps ScriptGmail APIGoogle SheetsGPT-4o-mini